Frequently asked questions

We are a cloud kitchen and do not have any provision to sit and eat. You may pick up/ takeaway your order, once you place it on the website. Alternatively, we deliver to most locations in kolkata

We are a small team and would appreciate your help for us to serve you better.

Please place your orders prior to visiting our store. If you are unable to book your order online for some reason, you can always call our team and they will help you with a booking. This will ensure that you order is absolutely ready for you to takeaway.

We'd hate to keep you waiting

Booking in advance ensures that your get the item you order - We make small batch ice creams and we do run out pretty quick.

Also, when you are doing a pick up - your order will be kept absolutely ready for pick up. We hate to keep you waiting.

Our website availability is REAL TIME. If it shows out of stock here It most probably is!

So just take a moment to view our menu to know the availability of an item.

Our delivery is not calculated by distance but on YOUR order value .Please refer to our Delivery Policy here.

Cash on Delivery option will be available at check out. Please note that we have an additional delivery fee for all COD options.

We are sorry if you faced any trouble with your order.

Just reach out to our team via call on 9654531646 during working hours . Or click on the whatsapp icon at the bottom of the page to leave us a message.

We are here to help and will do everything we can to fix this.

To cancel an order, kindly reach out to our team on 9654531646. If your order has not dispatched, we may be able to cancel your order.

Please read our refund policy as well. at the bottom of the page

To modify an unpaid order: Simply call us and we can make the changes. Call on 9654531646

To modify paid orders: We may have to cancel your entire order which will be refunded automatically within 5 - 7 days as per the usual bank timings.

You will then be asked to place a fresh order to proceed. Call on 9654531646 so our team can assist you with this.

To modify an order, kindly reach out to our team on 9654531646. If your order has not dispatched, we may be able to postpone your order date and time.